Terms and Conditions
Postage & Packing
We try and keep our carriage rates as competitive and fair as possible. Gifts require careful packaging and we take time to make sure your items are forwarded on to you in a secure and competent fashion. We mainly use Royal Mail or Delivery Courier as this enables us to keep the cost of carriage at a more economic level to you.
Postage & Packing Charges for Mainland UK for an item or order are as follows:
Up to £50 cost £4.95
£50.01 to £150 cost £6.95
£150.01 and upwards free
We are able deliver to EU countries, however due to the restrictions on size and weight please either contact us before placing your order, so we can arrange to confirm your postage costs or place your order and we will contact you with the extra postage costs if there are any.
Buying from Coast
Ordering from Coast Online shop is safe and easy. Simply browse our products, add items you wish to purchase to your shopping basket and check out via our secure PayPal checkout. You can also call us at Coast during shop opening hours for friendly, helpful service. Contact us here.
Through PayPal checkout we accept payment by Visa, Mastercard, American Express, Delta, Switch. (A PayPal account is not required).
All prices on the website are inclusive of VAT at 20%.
Our deliveries are usually 3-5 working days, but sometimes they can take longer depending on the courier service we use. If you wish to receive your order urgently or next day, please contact us and let us know and we can arrange a faster service and advise if there are any extra delivery costs.
Out of Stock Items
In the event that an item you order is out of stock we will contact you immediately by email to let you know and also inform you when the item will be back in stock. You then have the option to cancel your order if you do not wish to wait.
If you decide to return your purchased items we will accept returns within 7 days of delivery to you. We will refund the full amount excluding your postage to return and our postage and carriage to dispatch. Please note that our postage and carriage rates out to you can sometimes exceed the price we have charged you and these will be deducted at cost to us from any refund. In the event that you have received free carriage due to the size of your order, the postage we charge you will again be what we have paid at cost. Goods should be returned in original packaging and in the same condition despatched to you. We recommend you return goods by registered post as we will not be responsible for goods lost or damaged in transit. Postage will be refunded only if goods are faulty or an error has been made on our part.
Security & Privacy
Coast uses PayPal to process credit and debit card transactions. Coast does not store your card details.